SHIPPING & RETURNS
SHIPPING POLICY
At Krause's Candy, we are dedicated to ensuring that your delicious candies reach you in perfect condition. We carefully package and ship your orders using reliable methods to make sure they arrive safely and on time. Our shipping costs are transparent, and we aim to provide you with the best value for your money.
When it comes to shipping, we believe in clear and honest communication. If you have any questions about our shipping methods or costs, feel free to reach out to our friendly customer service team. Your satisfaction is our priority, and we want to make sure you have a delightful experience from the moment you place your order to the moment your candies arrive at your doorstep.
RETURN & EXCHANGE POLICY
We want you to be thrilled with your Krause's Candy purchase. If for any reason you are not completely satisfied with your order, our return and exchange policy is designed to make the process simple and hassle-free. Whether you've changed your mind about a particular product or if there's any issue with your order, we're here to help.
At Krause's Candy, we stand behind the quality of our candies. If you need to initiate a return or exchange, our customer service team is ready to assist you. We believe that offering a straightforward refund or exchange policy is a way to build trust and showcase our commitment to ensuring that you can shop with confidence. Your satisfaction with our candies is of utmost importance to us.